About
About Support One
Our Origin Story
In the mid-1990’s, a group of like-minded citizens, all friends and family of adults with intellectual disabilities, gathered to develop ways to increase the choice of residential supports for their loved ones.
Out of this vision, Community-Based Services, Inc. was born. Our name was changed to SupportOne, Inc. in 2008 to better reflect the organization’s commitment to providing “person-centered” services to individuals with intellectual disabilities.
About SupportOne
Since the first home opening in 1998, SupportOne has supported adults with intellectual and development disabilities. We currently have five residential programs, in Henrico County and City of Richmond. SupportOne currently serves 22 residents in these five homes by providing person-centered and community-based services to ensure residents live inclusively and independently in our community in the Greater Richmond area. This is made possible by our dedicated, compassionate, and caring Board of Directors and staff of dedicated professionals and compassionate, caring volunteers.
SupportOne accomplishes this goal by not just simply mimicking a home-like environment for its residents, but by doing everything possible for the residents to make the houses they live in their homes.
SupportOne strives to give persons with disabilities the same opportunities in life that everyone else has the right to enjoy – a home, relationships and a connection to our community. By offering individualized and person-centered supports, SupportOne is providing the opportunities that their families and friends envisioned.
This person-centered planning approach is one of several unique qualities that set SupportOne apart from many other residential programs. The resident, in tandem with the SupportOne team, establishes a plan that includes goals pertaining to home life, money management, community integration, exercise, family time, spirituality, health, safety, nutrition and medical routines. No two residents have the same plan.





Support One
Staff Certifications:





Support One has 50 staff members who are dedicated to serving adults with intellectual disabilities. Those who work directly with our residents are trained and certified in:
- Adult First Aid/CPR
- Person Centered Practices
- Medication Administration
- Therapeutic Options
- Human Rights
- Infection Control
- Emergency Preparedness
- Home & Community-Based Settings Requirements
- Adaptive Equipment
- Wheelchair Lockdown
- Clinical and Medical Emergencies
- Staff Competencies
Support One
Fast Facts
To promote independence for adults living with intellectual and developmental disabilities through “person-centered” supports and services.
Support One was established in 1998 by a small group of parents of disabled adults from Henrico County, who saw a great need for quality residential services for individuals with intellectual disabilities.
Celebrating 27 years of service, Support One nourishes the lives of our residents by providing services around the clock, seven days a week.
We’re an extended family providing all the support our individuals need to live independently.
Support One empowers adults with intellectual and developmental disabilities to make their own choices, build skills, and live as independently as possible, with the support they need. We focus on ability, not limitation.



